General Information of Data Protection

This data protection information explains how personal data is handled, in particular how it is used, stored and protected, as well as the rights to which data subjects are entitled. The Messe Düsseldorf GmbH Internet portal is primarily a marketplace for doing business. Although much information is also available to anonymous users, it is sometimes necessary for us to require data from users, which can be either company-related or personal, in order for them to receive the desired services. Personal data is protected in our systems in accordance with internationally applicable data protection standards, the European Union’s General Data Protection Regulation (Regulation (EU) 2016/679, GDPR) (hereinafter referred to as “GDPR”) and national data protection regulations. We want users to be able to rely on responsible and confidential treatment of their data. Personal data will only be used for the purposes stated in this data protection information or purposes expressly declared at the time of subsequent data collection. This data protection information relates to data processing on our website as well as our trade fair-specific websites (including mobile application), our social media channels and any forms of communication used. It does not apply to other websites to which we merely refer via a hyperlink. Since we are not responsible for their information, we recommend that you carefully read the information on data protection there. Whenever content is requested from our website, personal data (e.g. name of the requested file, date/time, amount of data transferred) about this process is stored in a log file. We thus track user behaviour across the entire website. However, we do not combine this information with data about individual users without their prior express consent. We break down all usage statistics according to the user’s domain name, browser type and the MIME type in which this information is read from the browser string (the information contained in each user’s browser). We track and catalogue the search terms entered by users in search engines, but this tracking is never related to individual users. Encryption procedures are used for the secure transmission of payment data. This means that the communication between the user’s browser and our system cannot be read by other participants on the Internet.

Public Process Directory

2.1 Name of controller

Messe Düsseldorf GmbH

2.2 Management (legally representing controller

Wolfram N. Diener (Chief Executive Officer of the Management Board)
Bernhard J. Stempfle
Erhard Wienkamp

2.3 Contact details of controller

Adresse: Messeplatz, Stockumer Kirchstraße 61, D-40474 Düsseldorf, Deutschland
Phone: +49 211 4560-01
Fax: +49 211 4560-66
E-Mail: info[at]messe-duesseldorf.de
Internet: 

2.4 Contact details of the data protection officer

Data Protection Officer of Messe Düsseldorf GmbH
c/o migosens GmbH
Wiesenstr. 35
45473 Mülheim an der Ruhr
E-mail: dsb-messe-duesseldorf[at]migosens.net

Purpose of data collection, process ingoruse/legitimate interests of Messe Düsseldorf GmbH

The purpose of Messe Düsseldorf GmbH is to promote the economy by organising trade fairs and exhibitions in Germany and abroad, by organising or holding congresses and conferences, and by all activities connected with the trade fair, exhibition, congress, and conference business. The main focus of our activities is the organisation of trade fairs, which are aimed at narrowly defined target groups based on their respective professional orientation. To fulfil this purpose, we maintain trade fair and exhibition centres as well as congress and conference rooms, which we use for events or rent out for an appropriate fee. For this purpose, we process personal data of especially exhibitors, trade fair (trade) visitors, trade fair (general interest) visitors, journalists, service providers, suppliers, cooperation partners (or their respective employees, bodies, or other agents), as well as persons who are close to our company due to personal ties. The data processing of personal data is based either on consent (e.g. Article 6, Section 1 lit. (a) GDPR) of the data subject (in particular in the case of direct marketing measures by electronic means or in the case of photo and video use for advertising purposes) or on the basis of other permissions granted by the GDPR for the exercise of the declared purposes of the company, in particular for the implementation of our range of events, for the handling of business processes, for quality assurance and improvement of our trade fair events, including the provision of information to our customers (see item 2.6, categories A, B, F below) before and after an event and regarding subsequent events. In doing so, we pursue the legitimate interest of granting access to our trade events exclusively to visitors with a professional connection to the respective topic of the event in question. This serves to promote the quality of the professional exchange. Subsequent events may also be other events organised or held by us in Germany and abroad that have a thematic connection to the respective event.

Members of trade fair clubs additionally receive promotional information from partner companies via us on such offers that correspond to the stated interests.

Personal data will not be passed on to third parties for the purpose of advertising, unless this is part of our service provision (e.g. within the framework of the scanning of exhibitor, visitor and press badges (hereinafter referred to as “badges”) offered by exhibitors or Messe Düsseldorf GmbH, (see below item 2.7, bullet point 8). The data stored on the badge that you provide here can therefore either be read by third parties upon presentation of the badge and thus stored and used, or read, stored and used by Messe Düsseldorf GmbH for its own purposes, or forwarded by Messe Düsseldorf GmbH to third parties. In such a case, the data protection information of the third party applies accordingly under its own responsibility.

 

Cookies

We use cookies. Cookies are small files that are sent by us to the browser of your terminal device when you visit our website and are stored there. They are used to enable you to make the best possible use of our web pages.

Your cookie settings can be viewed and changed at any time under Cookie Settings in the Usercentrics Consent Management Tool. There you will find an overview of all providers used and the respective processing purposes. Consent for functional cookies and marketing cookies can be given individually or generally and can be revoked at any time for the future.

If the use of certain cookies or cookies in general is not desired, users can also prevent their storage on their terminal device by making the appropriate settings on their terminal device and/or Internet browser. Users can select “do not accept cookies” in their browser settings. The procedures for managing and deleting cookies in the settings of the respective browser can be found in the help function of the respective browser.

Stored cookies can be deleted at any time in the system settings of your terminal device and/or internet browser. Please note that the functionality and range of functions of our website may be limited if cookies are blocked or if you do not give your consent to the use of cookies.

Further information on the cookies used can be found in the following explanations.

3.1 Essential cookies

These cookies are mandatory for the use of our websites and cannot be deactivated. The legal basis for the processing of personal data using these cookies is – if a contractual relationship exists – Article 6, Sec. 1 lit. (b) GDPR or Article 6, Sec. 1 lit. (c) GDPR. In addition, however, it is also our legitimate interest according to Article 6, Sec. 1 lit. (f) GDPR. The legitimate interest is derived from the purposes of use of the cookies.

3.2 Functional cookies

Functional cookies are used to evaluate website usage. Some of these cookies are used/deployed by third-party providers, i.e. service providers carefully selected by us. Through the use of such cookies, we can, for example, count the visits to our website and understand from which other websites a redirection to our website took place. This analysis tells us which parts of our website are the most popular, which are the least used and how visitors move around our web pages. This enables us to improve the performance of the website and optimise the content. The processing of data by means of cookies in this context takes place exclusively on the basis of voluntary consent in accordance with Article 6, Sec. 1 lit. (a) GDPR. If consent is given, cookies are deployed for analysis when our website is called up or when an offer provided via the site is called up. It is possible to extend the consent either to individual cookies or to all cookies of this category.

3.3 Marketing-Cookies

Marketing cookies are used to provide interest-based content and ads. This allows more accurate reports on campaign performance to be obtained. Some of these cookies are deployed by third parties. They receive information about the user’s use of our website and may combine this information with other data they may have received elsewhere. This enables us, with the help of selected partners, to address visitors who have shown an interest in the content and offers on our website with advertising geared to their interests (retargeting / remarketing). The display of advertising on the websites of our marketing and social media partners is based on an analysis of previous usage behaviour on our website.

Such usage profiles are created partially anonymously or pseudonymously in line with the information stated by the providers of the retargeting / remarketing services we use. Data collected in this way is not used by us to identify users personally and is never merged with personal data stored by us. We use these cookies, for example, to address interested users with the appropriate information and thus to continuously optimise marketing communication with visitors to our website in order to feature relevant advertising content for them, including outside our web pages.

The data is processed exclusively on the basis of voluntary consent in accordance with Article 6, Sec. 1 lit. (a) GDPR. If users give us their consent, marketing cookies will be set when they visit our website or access an offer provided via the site, and users will also be able to experience interest-based advertising from us on other websites and social media offerings.

3.4 Storage period

Cookies can be divided into session cookies and permanent cookies depending on how long they are stored.

3.4.1 Session cookies

Most cookies are only needed for the duration of the current service call or session and are deleted again or lose their validity as soon as users leave our website or their current session expires (so- called “session cookies”). These are used, for example, to maintain the registration for our ticket shop.

3.4.2 Permanent cookies

These cookies are stored for a longer period of time in order to recognise users when they return to the website at a later date and to be able to call up stored settings. This enables users to access the website more quickly and conveniently, for example, or to avoid having to reapply certain settings again. Permanent cookies are automatically deleted after 180 days.

3.4.2.1 Staying logged in

Insofar as this is technically set up on the Internet portal, we offer users the “stay logged in” option for their account when logging in, which can be used on a voluntary basis. If users do not wish to use the login service, they are free to use the Internet portal without the “stay logged in” option. However, when visiting the site again later after the session has ended (browser session), users have to log in again. If they select the “stay logged in” option, they do not have to do this again; they remain logged in. For this purpose, we use an IDP cookie that automatically recognises users when they visit the Internet portal again. In the course of this, a session ID is stored. This has a reference to their account. The browser only stores the IDP cookie; the IP address is not stored. We base the processing of personal data on the granting of consent in accordance with Article 6, Sec. 1 lit. (a) of GDPR, for which the active ticking of the box provided is required. In order to cancel the “stay logged in” option and revoke the consent given for the future, users must click on “log out”. The IDP cookie used has a duration of eight weeks. This means that after a certain period of time, users will have to log in again, even if they have chosen the “stay logged in” option and have not logged out since then. Also, if users change their password, they will need to log in again. Finally, we strongly recommend that the “stay logged in” option not be used on terminals that users do not use only for themselves. Otherwise, there is an increased risk of unauthorised access to the respective customer account by third parties.

3.5 Third-party providers

We also include third-party features on our website in order to use their services. These features use third-party cookies that are placed directly on your device by these services. When you visit our website for the first time, you will be informed about the use of these cookies via the Consent Management Tool. The cookies are only used if users consent to their use. The legal basis is therefore Article 6, Sec. 1 lit. (a) GDPR.

3.6 Use of the Usercentrics Consent Management Platform

We use the Usercentrics Consent Management Platform to fulfill the legal obligation pursuant to Article 7, Sec. 1 GDPR. The operator is Usercentrics GmbH, Rosental 4, 80331 Munich. Usercentrics Consent Management Platform collects log file data, user agent (device, browser type, browser language, browser version, resolution) and consent data (consent yes/no, timestamp, data scope, data attributes, controllerID, processorID, consentID) via a JavaScript. This JavaScript enables Usercentrics GmbH to inform the user about certain tags and web technologies on our website and to obtain, manage and document his or her consent. The legal basis for processing the data is Article 6, Sec. 1 lit. (c) GDPR, as we are legally obliged to provide evidence of consent (pursuant to Article 7, Sec. 1 GDPR). The aim is to know the preferences of our users and to implement them accordingly as well as to document them in a legally secure manner. The data is deleted as soon as it is no longer required for our logging and there are no legal storage obligations to the contrary. Visitors can permanently prevent the execution of JavaScript at any time by making the appropriate settings in their browser, which would also prevent Usercentrics from executing the JavaScript.

General Information of Data Protection

This data protection information explains how personal data is handled, in particular how it is used, stored and protected, as well as the rights to which data subjects are entitled. The Messe Düsseldorf GmbH Internet portal is primarily a marketplace for doing business. Although much information is also available to anonymous users, it is sometimes necessary for us to require data from users, which can be either company-related or personal, in order for them to receive the desired services. Personal data is protected in our systems in accordance with internationally applicable data protection standards, the European Union’s General Data Protection Regulation (Regulation (EU) 2016/679, GDPR) (hereinafter referred to as “GDPR”) and national data protection regulations. We want users to be able to rely on responsible and confidential treatment of their data. Personal data will only be used for the purposes stated in this data protection information or purposes expressly declared at the time of subsequent data collection. This data protection information relates to data processing on our website as well as our trade fair-specific websites (including mobile application), our social media channels and any forms of communication used. It does not apply to other websites to which we merely refer via a hyperlink. Since we are not responsible for their information, we recommend that you carefully read the information on data protection there. Whenever content is requested from our website, personal data (e.g. name of the requested file, date/time, amount of data transferred) about this process is stored in a log file. We thus track user behaviour across the entire website. However, we do not combine this information with data about individual users without their prior express consent. We break down all usage statistics according to the user’s domain name, browser type and the MIME type in which this information is read from the browser string (the information contained in each user’s browser). We track and catalogue the search terms entered by users in search engines, but this tracking is never related to individual users. Encryption procedures are used for the secure transmission of payment data. This means that the communication between the user’s browser and our system cannot be read by other participants on the Internet.

Video surveillance at the exhibition centre

Video surveillance is carried out on our exhibition grounds. This is carried out for the purpose of exercising domiciliary rights, preventing criminal offences and preserving evidence in the event of criminal offences. It is also carried out for logistical reasons for traffic management, in particular for parking management, tailback prevention, coordination of passenger bus transports and truck management. The legal basis for video surveillance is Article 6, Sec. 1 lit. (f) of the General Data Protection Regulation (GDPR), whereby the legitimate interests pursued on our part result from the aforementioned purposes. If and insofar as a video recording is made, it will be deleted after 48 hours, unless longer storage is necessary for the exercise of the aforementioned legitimate interests. In the latter case, deletion shall only take place after the purpose of the processing has ceased to exist.